By Gary Thomas and Michael Thomas, Owners, LEAP Managed I.T.— MUNCIE, IN—Easter morning several years ago, we got the call first from our network operations team at LEAP Managed IT, where we provide managed IT services and cybersecurity solutions to businesses across the Midwest, then from the business owner themselves. Their servers had gone silent. Moments later, the owner stood in the parking lot, watching smoke pour from their building, surrounded by first responders. We arrived shortly after, pulling damaged…