Navigating Your Way to Health Insurance: Open Enrollment for Health Insurance is Happening Now

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By Jenni Marsh—

MUNCIE, IN—From November 1 to January 15, people not eligible for Medicare, Medicaid, or affordable employer insurance can shop for healthcare plans at As the Public Health Emergency put in place during the pandemic is ending, Indiana is doing redeterminations. If you have recently lost your Medicaid Coverage, Healthy Indiana Plan (HIP), or Hoosier Healthwise (HHW) coverage, now is the time to explore your options on the Marketplace.

However, there is more to understanding the most affordable options than logging onto the website. That’s why free assistance is available through a network of licensed navigators supported by Covering Kids and Families of Indiana. Heart of Indiana United Way has two Covering Kids and Families Navigators on staff to serve families in Madison, Henry, and Fayette Counties—and to be active participants and supporters of the Covering Kids and Families Coalitions in Delaware and Randolph Counties.

Ready to get insurance? Consider this:

  • Marketplace plans have been made more affordable with lower deductibles and extra savings options, as well as increased tax credits that offset premium costs.
  • Most people will qualify for some type of assistance—and more people than ever qualify for a free plan.
  • Navigators can enroll those who are income-eligible in an appropriate public plan, such as the Healthy Indiana Plan (HIP), Medicaid, or the Children’s Health Insurance Program (CHIP).
  • Navigators can also help ensure that plans are accepted by the medical providers that you choose.
  • Best of all, coverage begins on the first day of the month following application.

Since the passage of the Affordable Care Act (ACA) in 2010, marketplace enrollment has been a key focus of Covering Kids and Families, along with ongoing efforts to reach out to uninsured persons who qualify for one of the public options. Key elements of ACA-compliant plans include free wellness checks, out-of-pocket maximums, no lifetime limits, and no exclusion of preexisting conditions. Consumers should beware of solicitations that appear to be marketplace-compliant plans, but do not offer the essential ACA elements.

After January 15, the marketplace will be an option only for those with a change in circumstance such as loss of employment-sponsored coverage. Public option enrollment is open year-round for qualified applicants.

Open Door Health Services Covering Kids and Families staff facilitate outreach opportunities and information sharing among the many navigators employed by hospitals and health centers in Delaware, Randolph, Jay, Blackford, and Grant Counties. You can connect with their Covering Kids and Families Navigators by calling (765) 286-7000.

Anywhere in Indiana, Covering Kids and Families navigators can help with health insurance information and enrollment. Appointments, including virtual options, can be made at or by calling 1-888-975-4CKF. Information is also available by calling 211.

Jenni Marsh is president & CEO of Heart of Indiana United Way serving Madison, Delaware, Henry, Randolph, and Fayette Counties. She can be reached at or 765-896-5902.


Jenni Marsh and Suzanne Clem as interviewed by Steve Lindell on WMUN 92.5 FM/1340 AM on November 9, 2023.